Utilizing Your Network to Increase Your Sales
For business development folks, we are always happy at the end of the month! Why? The end of the month means we get the final tally of our month and figure out how productive we were by seeing what we earned. And if we did exceedingly well, then we get our bonus (well, for some […]
Can you program your business phone (pbx) system?
I’ve spent many years helping business owners with their telecommunication services. Many of them are very resourceful and tech savvy who do everything, or at least knows how to do most tasks within the organization. From getting sales, providing customer service, doing IT support, and sometimes, even taking out the garbage. But when it comes […]
How does your phones system’s UI/UX stack up?
When it comes to web and app design, besides development languages, you tend to hear terms like user interface (UI) and user experience (UX) – but what does that all mean? So, without getting into a heated debate whether UI prevails over UX, or vice versa; let’s say UI is the ease of use where […]
Is your phone system BYOD ready?
The workplace as we used to know has forever changed as remote and mobile workers become the norm, not the exception. Along with the workplace, the laptop-toting road warrior has been replaced by more smartphones and tablets. These users no longer power up a corporate laptop to read email, check the status of an order […]
What You Really Get Out Of A Digital Receptionist
Benefits of a Digital Receptionst By Edwin J. Frondozo, Co-founder & CEO Click here to schedule a 15-minute call to find out how out how cloud-based phone services builds resiliency and business continuity for your company We have all had our own encounters with digital receptionists, and not all of them are favourable. Some are […]
Gaining Trust Through The Use of Toll-Free Numbers
Benefits of a Toll-Free Number By Edwin J. Frondozo, Co-founder & CEO Click here to schedule a 15-minute call to find out how out how cloud-based phone services builds resiliency and business continuity for your company When online businesses are started, the first thing that is done is setting up a website, which makes sense. […]
What does your phone system do for you after office hours?
Nowadays, a telephone is an essential part of an office. This is so that information can be traded very quickly and easily. If the office needs to make orders or get in touch with potential clients, then all an employee has to do is pick up the phone and dial. More importantly though, if potential […]
5 Benefits Of On Demand Phone Service
News Flash: on demand phone service is NOT new. You, or someone you know may have a cell phone plan that is Pay-As-You-Go (PAYG). PAYG accounts are easy and convenient cell phone plans that has no monthly fees. PAYG plans offer the subscriber access to a mobile service with a pay per minute plan. […]
What to Consider if You Want to Run Your Business on a Smartphone
If you’re among the 45 percent of Americans with a smartphone, chances are that you use it for everything from checking work emails to looking up movie times. And with smartphones adding functionality to them all the time, many are replacing other devices (e.g. iPods) with their smartphones. But could you run an entire company […]
Frequently Asked Questions
One of the most important benefits that a telephone system offers is the Interactive Voice Response (IVR) feature. The IVR acts like a digital reception in which it quickly greets every caller to the company and directs the call to the right person within the organization. Deploying an IVR is a huge undertaking in any business. When […]