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Tag Archive for: 'IVR'

Benefits of a Digital Receptionst By Edwin J. Frondozo, Co-founder & CEO Click here to schedule a 15-minute call to find out how out how cloud-based phone services builds resiliency and business continuity for your company We have all had our own encounters with digital receptionists, and not all of them are favourable.  Some are …

Benefits of a Toll-Free Number By Edwin J. Frondozo, Co-founder & CEO Click here to schedule a 15-minute call to find out how out how cloud-based phone services builds resiliency and business continuity for your company When online businesses are started, the first thing that is done is setting up a website, which makes sense. …

One of the most important benefits that a telephone system offers is the Interactive Voice Response (IVR) feature.  The IVR acts like a digital reception in which it quickly greets every caller to the company and directs the call to the right person within the organization. Deploying an IVR is a huge undertaking in any business.  When …

Whether you are a small business owner working for yourself or a company with 20 employees, how are your customers being greeted when calling your organization?  Are the calls being answered on a mobile device? Or perhaps it goes to the voicemail.  Or maybe they are going to a receptionist.  Worse case scenario, they are …

  We have reached the time and age in our society that we can almost communicate with anybody, anytime, and almost anywhere in the world. With the internet and mobile phones, there is little to no excuse for not being able to contact a prospective client, supplier, partner, or personal connections.  I am confident that anyone who …