Hosted PBX The New Digital Transformation Strategy
Hosted PBX The New Digital Transformation Strategy As a business owner in today’s uber tech-savvy and connected world, how are you keeping up with the technology that enables you to create an impressive first impression when communicating with voice? Does your company communicate to customers and stakeholders through using a telephone? If yes, does your […]
Printable Phishing Download
Phishing Checklist By Edwin J. Frondozo, Co-founder & CEO Thank you for downloading the phishing checklist. It takes a community and organization to combat phishing attempts. After downloading, be sure to print and distrubte to everyone in the organization. Edwin Click the Like button if you found this article valuable, thanks! If you liked this article, […]
The Most Impersonated Brands [2020]
The Most Impersonated Brands in 2020 By Edwin J. Frondozo, Co-founder & CEO Instantly download a printable cheatsheet on spotting an email phishing attempt As far as phishing tactics go, brand impersonation is the go-to strategy for hackers. Impersonating brands is a very effective way to phish for user emails and credentials from unsuspecting end-users. […]
Phishing Tactics
Phishing Tactics & Techniques By Edwin J. Frondozo, Co-founder & CEO Instantly download a printable cheatsheet on spotting an email phishing attempt There are two types of people in the world, those who fish and those who do not. The type of fishing technique you use will determine the type, quantity, and quality of fish […]
What is phishing?
What is Phishing? By Edwin J. Frondozo, Co-founder & CEO Instantly download a printable cheatsheet on spotting an email phishing attempt What is Phishing? Have you ever wondered how companies like Yahoo, Mariott, Equifax and Capital One get hacked and expose billions of sensitive user data? Well, in the movies, the scene has a tech-savvy […]
Work from Home Using Business VoIP during COVID-19 Pandemic
Helping Businesses Enable Employees to Work From Home Using Business VoIP in Response to the Coronavirus Disease (COVID-19) By Edwin J. Frondozo, Co-founder & CEO Click here to schedule a 15-minute call to find out how out how cloud-based phone services builds resiliency and business continuity for your company Hi there, I hope this message […]
Selling Through Customer Service Stories
When pitching your services to a client it is always best to give them a personal experience, they want to feel comforted and reassured during the process. Besides being able to understand exactly what your customers want and need it is also good to have other items in your repertoire that will help you close […]
VoIP Features That Help Enhance Your Level of Customer Service
Customer service is all about helping your clients and patrons and getting them what they want and need. The “Golden Rule – Do unto others as you would have them do unto you. ” applies within customer service as you would not want to be treated with disrespect on the phone neither do your […]
Access Everything and Anything, Anywhere and Everywhere with CLOUD
Imagine floating from one end of the world to another on a cloud, with everything that matters to you right in your pocket, such are the possibilities with cloud computing! There are quite a few benefits of Hosted PBX to list, and to list the most significant ones, it took a lot of research and […]
Business Phone Systems 101
How do business phone systems work? This is a very high level introduction to business phone systems aimed at conveying the right message to business owners, executives, stakeholders, and managers for over 10 years now. The topics are as follows: Business Phone System Basics Types of Business Voice Access Types of Business Phone Solutions […]