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Tag Archive for: 'digital receptionist'

We have all had our own encounters with digital receptionists, and not all of them are favorable.  Some are straight and simple, while others have more options and sub-options than the letters of the alphabet.  Our bad experiences, which make more of an impression on us as compared to our good ones, actually deter us …

When online businesses are started, the first thing that is done is the setting up of a website, and that really makes sense. Everything done for that business would revolve around the website. The next step would then be to generate traffic so that people would know about the existence of the website, the business …

One of the most important benefits that a telephone system offers is the Interactive Voice Response (IVR) feature.  The IVR acts like a digital reception in which it quickly greets every caller to the company and directs the call to the right person within the organization. Deploying an IVR is a huge undertaking in any business.  When …

Whether you are a small business owner working for yourself or a company with 20 employees, how are your customers being greeted when calling your organization?  Are the calls being answered on a mobile device? Or perhaps it goes to the voicemail.  Or maybe they are going to a receptionist.  Worse case scenario, they are …