Using Packet Analysis to Solve VoIP Issues
Using Packet Analysis to Solve VoIP Issues By Edwin J. Frondozo, Co-founder & CEO Instantly download a printable cheatsheet on spotting an email phishing attempt Sometimes, when things are going crazy in a business VoIP network, it’s tough to trace the problem’s root cause. Voice quality issues are among the most important issues in VoIP, […]
Can you program your business phone (pbx) system?
I’ve spent many years helping business owners with their telecommunication services. Many of them are very resourceful and tech savvy who do everything, or at least knows how to do most tasks within the organization. From getting sales, providing customer service, doing IT support, and sometimes, even taking out the garbage. But when it comes […]
Advantages & Disadvantages of Moving Your Infrastructure to the Cloud
Pros and Cons of Cloud By Edwin J. Frondozo, Co-founder & CEO Free 5-day course to learn how to build resiliency and business continuity for your business It’s time to update your company’s server. The question is what kind of equipment to buy and how to migrate all your data and operations. Your next big […]
Frequently Asked Questions
One of the most important benefits that a telephone system offers is the Interactive Voice Response (IVR) feature. The IVR acts like a digital reception in which it quickly greets every caller to the company and directs the call to the right person within the organization. Deploying an IVR is a huge undertaking in any business. When […]