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Category Archive for: 'business'

When you’re putting together your customer contact center, selecting the right tools to meet your needs is important. But it’s not just about the contact center itself – it’s also about how it integrates with the rest of your business. That’s where UCaaS and CCaaS come in. UCaaS (unified communications as a service) and CCaaS …

10 SMS Strategies for Improving Sales and SMS

SMS has retained its relevance in the ever-changing, dynamic digital marketing industry. It enjoys high open and engagement rates across various businesses in different industry verticals.  According to Gartner, SMS open rates have gone as high as 98% compared to emails 20% across different digital marketing campaigns. That’s not all; research undertaken by Digital Marketing …

Printable Phishing Download

Phishing Checklist By Edwin J. Frondozo, Co-founder & CEO Thank you for downloading the phishing checklist. It takes a community and organization to combat phishing attempts. After downloading, be sure to print and distrubte to everyone in the organization. Edwin Click the Like button if you found this article valuable, thanks! If you liked this article, …

The Most Impersonated Brands [2020]

The Most Impersonated Brands in 2020 By Edwin J. Frondozo, Co-founder & CEO Instantly download a printable cheatsheet on spotting an email phishing attempt As far as phishing tactics go, brand impersonation is the go-to strategy for hackers.  Impersonating brands is a very effective way to phish for user emails and credentials from unsuspecting end-users. …

Phishing Tactics

Phishing Tactics & Techniques By Edwin J. Frondozo, Co-founder & CEO Instantly download a printable cheatsheet on spotting an email phishing attempt There are two types of people in the world, those who fish and those who do not. The type of fishing technique you use will determine the type, quantity, and quality of fish …

What is phishing?

What is Phishing? By Edwin J. Frondozo, Co-founder & CEO Instantly download a printable cheatsheet on spotting an email phishing attempt What is Phishing? Have you ever wondered how companies like Yahoo, Mariott, Equifax and Capital One get hacked and expose billions of sensitive user data? Well, in the movies, the scene has a tech-savvy …

Quick Reference Guide on Call Forwarding

How to Call Forward Calls to Mobile Phone By Edwin J. Frondozo, Co-founder & CEO Instantly download a printable cheatsheet on spotting an email phishing attempt For those who need to quickly call forward, jump to: How to Call Forward a Landline How to Call Forward a Mobile Phone How to Call Forward a Business …

Utilizing Your Network to Increase Your Sales

For business development folks, we are always happy at the end of the month!  Why?  The end of the month means we get the final tally of our month and figure out how productive we were by seeing what we earned.  And if we did exceedingly well, then we get our bonus (well, for some …

Have you ever had an important phone call and right after hanging up you mumble to yourself, “What the hell did I just say?” Singing to Jesus Christ Superstar’s Everything’s Alright is probably what I’d do in order to cope, but don’t dwell on it because you’re not the only one who’ve endured those hellish …

People claim to work hard but there’s a fine line between kissing the boss’ arse and cracking down to get work done. And let’s face it; it’s a big downer when it comes to working with unmotivated people who have nothing but complaints to bring to the table. If this sounds all too familiar, perhaps …

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