Business VoIP Blog

Reasons Why SMB Should Consider Moving to the Cloud

Why You Should Move to the Cloud Today By Edwin J. Frondozo, Co-founder & CEO Free 5-day course to learn how to build resiliency and business continuity for your business Small and medium business (SMB) owners often need to deal with a lot of information, some of which they would want to keep private and …

Small businesses are constantly on the look out for ways to cut back on costs. The Internet has made it possible for them to cut travel related costs. Video conferencing allows team members or clients to collaborate and meet virtually, regardless of where they are. It does wonders in cutting phone bills and travel costs. …

Using Packet Analysis to Solve VoIP Issues

Using Packet Analysis to Solve VoIP Issues By Edwin J. Frondozo, Co-founder & CEO Instantly download a printable cheatsheet on spotting an email phishing attempt Sometimes, when things are going crazy in a business VoIP network, it’s tough to trace the problem’s root cause. Voice quality issues are among the most important issues in VoIP, …

I find it so crazy how the Internet enables small and medium sized businesses (SMB) to market their products or services online, at little to no extra cost.  As an entrepreneur, it is easy to set up your own social media marketing campaign.  All you need is to find the tools to help you maximize …

Startups: What to Consider when Looking for your first Office

As startups grow and thrive as a sustainable small business, they quickly find themselves out-growing their home office/basement/kitchen setup.  So when it’s time to consider moving out, owners quickly get caught up searching for their first office.  Whether it is leasing an office, finding a suitable coworking space, or even a virtual office, I thought …

Last month, I participated on the second segment of the “Business Processes, the Ultimate Competitive Advantage” webinar series alongside Brittany Whitmore from Procurify.com.  The segment titled “Time to Kill the Office” where we discuss what it takes to transition your company to a mobile workforce. But before getting to a mobile workforce, we thought it …

5 Essential Things You Need for your Home Office

5 Essential Home Office Tools By Edwin J. Frondozo, Co-founder & CEO Free 5-day course to learn how to build resiliency and business continuity for your business I have worked from home and maintained a home office for 10 years now.  Besides answering the obvious question: “Edwin, how do you work from home?  I would …

Are you StartUp Ready? “The Part-Time StartUp”

I took part in a Google Hangout, titled “Starting Up Part-Time” that by Intuit Canada for their StartUp Ready campaign.   It was chaired by Sean Stanleigh, Small Business Editor at the Globe and Mail.  Alongside me was David Thomas Intuit Canada,  Brandon Waselnuk, Co-Founder of Tattoo Hero,  Karen Holman, President of Countryfield Clothing, and Victoria Lennox, CEO …

I’ve spent many years helping business owners with their telecommunication services.  Many of them are very resourceful and tech savvy who do everything, or at least knows how to do most tasks within the organization.  From getting sales, providing customer service, doing IT support, and sometimes, even taking out the garbage. But when it comes …

What is your BYOD Communication Policy

A study by BI Intelligence states that 1 in every 5 people in the world own a smartphone, and 1 in every 17 own a tablet.  With the rise of smartphones penetration we see that more organizations embracing bring your own device (BYOD) programs allowing for the use of personal devices. As more and more …

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