Heartbleed Bug and VoIP

Heartbleed Virus and VoIP

Recently I have heard a few security terms quite frequently like Heartbleed bug, SSL, TLS and OpenSSL. Well, what are these? In simple words, SSL: Secure Socket Layer protocol is used to encrypt data on the Internet between clients and servers using different encryption techniques. The encryption is done for the purpose of data integrity and […]

Does the rise of VoIP mean the Death of the traditional (POTS) landline?

An example of an analog phone

Until recently, nearly all businesses with phone service have a twisted pair of red and green wires passing through the wall to connect to a telephone, via an RJ-11 Jack. You would then be required to pay a monthly fee to a utility company for using this phone service, and an extra amount for long […]

SMB to Save Costs with Free Group Video Calling from Skype

SMB group video calling from skype

For small and medium business (SMB) owners budgets are often tight, making financial considerations high on the business plan and strategy.  Anything that reduces costs without detrimentally affecting performance is invaluable. The Benefits of Video Calling Group video calling is a valuable tool for any business with its accompanying reduction in travel and communication costs […]

How to Use VoIP on your mobile phone to make free calls.

Using VoIP on your mobile phone

In a world where you need to look after your money anything that allows you to spend less has to be good, right? If these savings are important to you with the ability to use your smartphone, even better! Most of us have contracts or packages that help us to make our smartphones work for […]

Using Packet Analysis to solve VoIP issues – Part 2

Wireshark VoIP Packet Analysis 2-1

Read Part 1 of Using Packet Analysis here As we are working in the world of VoIP, we do need to know about the protocols that make this communication possible. SIP is one of the fundamental building blocks of today modern VoIP communication, not only used for voice communications, but also for multimedia session establishment, […]

Reasons Why SMB Should Consider Moving to the Cloud

Why SMB Should Consider Moving to the Cloud

Why You Should Move to the Cloud Today By Edwin J. Frondozo, Co-founder & CEO Free 5-day course to learn how to build resiliency and business continuity for your business Small and medium business (SMB) owners often need to deal with a lot of information, some of which they would want to keep private and […]

3 Video Collaboration Tools for Every SMB

Small businesses are constantly on the look out for ways to cut back on costs. The Internet has made it possible for them to cut travel related costs. Video conferencing allows team members or clients to collaborate and meet virtually, regardless of where they are. It does wonders in cutting phone bills and travel costs. […]

Using Packet Analysis to Solve VoIP Issues

Wireshark VoIP Packet Analysis 1

Using Packet Analysis to Solve VoIP Issues By Edwin J. Frondozo, Co-founder & CEO Instantly download a printable cheatsheet on spotting an email phishing attempt Sometimes, when things are going crazy in a business VoIP network, it’s tough to trace the problem’s root cause. Voice quality issues are among the most important issues in VoIP, […]

Top 3 Social Media Tools That Every SMB Should Be Using

I find it so crazy how the Internet enables small and medium sized businesses (SMB) to market their products or services online, at little to no extra cost.  As an entrepreneur, it is easy to set up your own social media marketing campaign.  All you need is to find the tools to help you maximize […]

Startups: What to Consider when Looking for your first Office

Cowrking and shared spaces.

As startups grow and thrive as a sustainable small business, they quickly find themselves out-growing their home office/basement/kitchen setup.  So when it’s time to consider moving out, owners quickly get caught up searching for their first office.  Whether it is leasing an office, finding a suitable coworking space, or even a virtual office, I thought […]