Business VoIP Blog

VoIP Routers and QoS Primer

Update: Check out our VoIP router compatibility guide to help you quickly assess your problem. You are sitting at your office desk, and suddenly you realize that your phone is not working or the voice quality is very non-human, almost like a robot! Adding further to your embarrassment all your incoming calls is going to your …

Why Entrepreneurs should be proud to be called a Jack of all Trades

I recently hosted Startup Canada’s weekly Twitter chat (#startupchats) and the title of the topic was “Keep Grinding: An Entrepreneur Toolbox”.  The purpose of the conversation was to find out why entrepreneurs are “Jack of All Trades” and what are the tools that help them stay focused and on their Grind. What caught me right …

The Essential Business VoIP Features That You Need to Know

Can you imagine receiving an urgent voicemail in your email inbox while you are on the road, getting an important business call on your laptop when you are at an internet cafe, or perhaps your company having a phone number with a California area code despite the fact that your offices are in Texas? Sounds …

Back in around 2006-2007, TechCrunch was probably at its strongest and if your company by covered by this famous website you could expect a monster rush of up to 70,000 new registrations in a short period afterwards. Additionally, you were probably inundated with requests from people attempting to sell you services not to mention the …

Do you have a Conference Bridge Ready?

We live in a world and age where the strong rule over the weak. The same is true in the competitive business environment. Most corporations and international companies have many more tools at their disposal, being able to wipe out their weaker competition with ease. On the other hand, small businesses lack the tools and …

Heartbleed Bug and VoIP

Recently I have heard a few security terms quite frequently like Heartbleed bug, SSL, TLS and OpenSSL. Well, what are these? In simple words, SSL: Secure Socket Layer protocol is used to encrypt data on the Internet between clients and servers using different encryption techniques. The encryption is done for the purpose of data integrity and …

SMB to Save Costs with Free Group Video Calling from Skype

For small and medium business (SMB) owners budgets are often tight, making financial considerations high on the business plan and strategy.  Anything that reduces costs without detrimentally affecting performance is invaluable. The Benefits of Video Calling Group video calling is a valuable tool for any business with its accompanying reduction in travel and communication costs …

How to Use VoIP on your mobile phone to make free calls.

In a world where you need to look after your money anything that allows you to spend less has to be good, right? If these savings are important to you with the ability to use your smartphone, even better! Most of us have contracts or packages that help us to make our smartphones work for …

Using Packet Analysis to solve VoIP issues – Part 2

Read Part 1 of Using Packet Analysis here As we are working in the world of VoIP, we do need to know about the protocols that make this communication possible. SIP is one of the fundamental building blocks of today modern VoIP communication, not only used for voice communications, but also for multimedia session establishment, …

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