5 Activities Successful People Do To Fill Up Their Free Time

5 Activities Successful People Do To Fill Up Their Free Time By Edwin J. Frondozo, Co-founder & CEO Instantly download a printable cheatsheet on spotting an email phishing attempt The first thing that crosses your mind when thinking about career success is people’s actions during their working time. You contemplate their working ethics and how […]

Best Practices To Use in Customer Service

Customers are the basis for every company, they are what drive their sales and help keep them afloat. If a business doesn’t have their customers they don’t stay a company very long. Which is why you will find that most companies have a customer service department, especially if they are a medium to large size […]

Access Everything and Anything, Anywhere and Everywhere with CLOUD

cloud based hosted pbx

Imagine floating from one end of the world to another on a cloud, with everything that matters to you right in your pocket, such are the possibilities with cloud computing! There are quite a few benefits of Hosted PBX to list, and to list the most significant ones, it took a lot of research and […]

Keep Your Productivity in Check While Working From Home

The thought of home-based work never actually crossed my mind until I started doing it. Like most of us I was usually working from an office building, the one with ridiculous amount of floors which takes several elevator stopovers just to get to a sandwich for lunch. But now, since my home is my work […]

De-stressing after an Escalated Call with a Tense Customer

Dealing with upset and tense customers.

Learn to Destress after speaking with an Irate Customer By Edwin J. Frondozo, Co-founder & CEO Instantly download a printable cheatsheet on spotting an email phishing attempt Escalated calls with tense, stressed-out customers can drive you to the point of screaming. These customers can be angry for many reasons, even over the tiniest things, and […]

How to Invest In your Life

During the last decades, especially since 80’s, the word “investment” has been one of the most used in the economic world. The banks promoted the “Don’t leave your money unexploited in your bank accounts”. We aroused the need to discover new ways to increase our deposits. We spent our lives investing our money in meaningless […]

Why the Voice behind your IVR is more Important than you think (and how to do it Right!)

Every interaction between a company and a customer contributes to client experience. These interactions eventually build a perception in the mind of the client as to whether or not they are comfortable working with you. In the world of business, perception is everything. A client experience can be many different things, often several things at […]

Discover Creativity by Walking

Keep walking is one of the most popular quotes of last decades. Johnny Walker gained millions of dollars based on this moto. But how many of us do we actually follow it? The pace of our lives nowadays is extremely fast and “furious”. We run, run and run. No Time for loitering. From the moment […]

PoppenWorks Helps Small Business get an Online Presence

[one_third] [/one_third] [two_third_last] Name Mark Poppen Company PoppenWorks Location St. Isidore-de-Bellevue, Saskatchewan Website www.poppen.ca[/two_third_last] Tell us about your business. PoppenWorks is a small web design, development and hosting company, focused on getting new and small business an online presence. Why did you start your business? I started my first business with a partner in 2003, […]

Slingshot partners with Voices.com

Voice over talent for your VoIP system

FOR IMMEDIATE RELEASE TORONTO ON, MARCH 15, 2015 – Slingshot, a cloud-based telecommunication service provider, announced a strategic partnership today with Voices.com, the industry-leading website that connects businesses with professional voice talent. Slingshot will leverage this new partnership to upgrade and enhance its current platform. Through the partnership, Slingshot’s users will have the ability to easily […]