Customers are the basis for every company, they are what drive their sales and help keep them afloat. If a business doesn’t have their customers they don’t stay a company very long. Which is why you will find that most companies have a customer service department, especially if they are a medium to large size …
Imagine floating from one end of the world to another on a cloud, with everything that matters to you right in your pocket, such are the possibilities with cloud computing! There are quite a few benefits of Hosted PBX to list, and to list the most significant ones, it took a lot of research and …
The thought of home-based work never actually crossed my mind until I started doing it. Like most of us I was usually working from an office building, the one with ridiculous amount of floors which takes several elevator stopovers just to get to a sandwich for lunch. But now, since my home is my work …
Escalated calls with tense, stressed out customers can drive you to the point of screaming. These customers can be angry for many reasons even over the tiniest things, and the anger all lands on you, for answering the phone. They don’t have anything against you personally, you just happen to work for the company, and you …
We had the opportunity to sit down with Jordan Stevens, VP of Operations at Pass the Table to learn more about their app and how it is changing the way we learn about new experiences in Toronto. Tell us about Pass the Table Pass The Table is a mobile app that connects a community of …
During the last decades, especially since 80’s, the word “investment” has been one of the most used in the economic world. The banks promoted the “Don’t leave your money unexploited in your bank accounts”. We aroused the need to discover new ways to increase our deposits. We spent our lives investing our money in meaningless …
Every interaction between a company and a customer contributes to client experience. These interactions eventually build a perception in the mind of the client as to whether or not they are comfortable working with you. In the world of business, perception is everything. A client experience can be many different things, often several things at …
Keep walking is one of the most popular quotes of last decades. Johnny Walker gained millions of dollars based on this moto. But how many of us do we actually follow it? The pace of our lives nowadays is extremely fast and “furious”. We run, run and run. No Time for loitering. From the moment …
Tell us about your business. PoppenWorks is a small web design, development and hosting company, focused on getting new and small business an online presence. Why did you start your business? I started my first business with a partner in 2003, when I was 23 years old, while building websites as a side job. That’s …
FOR IMMEDIATE RELEASE TORONTO ON, MARCH 15, 2015 – Slingshot, a cloud-based telecommunication service provider, announced a strategic partnership today with Voices.com, the industry-leading website that connects businesses with professional voice talent. Slingshot will leverage this new partnership to upgrade and enhance its current platform. Through the partnership, Slingshot’s users will have the ability to easily …