What do your phone calls look like?
If you are a business owner, sales professional, or even a customer service representative, calling new, prospective, or existing customers is part of the job. Whether you are working for yourself or a company, have you ever wondered what your phone calls looked like? To be more specific, what name and number shows up on […]
Summer Vacation Planning
With summer around the corner, planning for extended weekends and vacations are happening. Thoughts of relaxing by the beach with no emails or phone calls to answer are ever so tantalizing. To have absolutely no worries or responsibilities is a reward and vacation in on itself. It has been a long winter and you know, if anyone […]
New Website has Launched
We are happy to announce that we have launched our new website. Along with the new look and feel, we have introduced new plans to better suit our customer needs. Thank you for all those who provided us with feedback on how to improve our website. Please do not hesitate to contact us (or me) if you […]
Website Update
A quick note to those who have asked us about the status of our new website. We are happy to announce that we are looking to roll out our official website this Friday, May 17th at 12:00 est. The site will showcase a new design and user experience. Along with the new design, we are also rolling […]
5 Benefits Of On Demand Phone Service
News Flash: on demand phone service is NOT new. You, or someone you know may have a cell phone plan that is Pay-As-You-Go (PAYG). PAYG accounts are easy and convenient cell phone plans that has no monthly fees. PAYG plans offer the subscriber access to a mobile service with a pay per minute plan. […]
The Reception Area
I recently visited a prospective client who was running a successful internet business. The company has grown over the last year to 30+ employees and the office was spectacular I thought to myself, this is a company that at least 9 out of 10 prospective employees would want to work with. The office had an […]
Essential Virtual Office Tools
Setting up your Virtual Office By Edwin J. Frondozo, Co-founder & CEO Instantly download a printable cheatsheet on spotting an email phishing attempt A virtual office is a working environment that has all the essential equipment. Any office, real or virtual, needs a computer, a telephone, and in most cases, the internet. Almost every new […]
Frequently Asked Questions
One of the most important benefits that a telephone system offers is the Interactive Voice Response (IVR) feature. The IVR acts like a digital reception in which it quickly greets every caller to the company and directs the call to the right person within the organization. Deploying an IVR is a huge undertaking in any business. When […]
Are You Giving Out A Local Number?
The internet has made it easier for small businesses to sell their products or services outside of their traditional local city area. It is now possible for a small business on Main Street and offer a service or product to companies on Wall Street. This brought on the change in business mindset in a some ways. For […]
How Does Your Company Sound
Whether you are a small business owner working for yourself or a company with 20 employees, how are your customers being greeted when calling your organization? Are the calls being answered on a mobile device? Or perhaps it goes to the voicemail. Or maybe they are going to a receptionist. Worse case scenario, they are […]